Service & Repair Guide

Service & Repair Guide

Free Standard Bonded™ Repairs

Jewellery breaks, and we’re here for you if it does. We offer complimentary standard repairs on all of our Bonded™ chains.

What's Included:

  • Professional assessment of chain integrity

  • Re-welding service

  • Minor refitting if chain has stretched

Important Notes:

  • All chains undergo thorough assessment before repair

  • If links show significant wear or damage, we may recommend a replacement chain at cost price

  • Additional materials or remodelling work will incur extra charges

  • Repairs performed at our Brisbane studio

Other Brand Repairs

Yes, we welcome repairs for permanent jewellery from other brands!

Process:

  1. Email us at hello@rebelliousgrace.com.au

  2. Include clear photos of your chain

  3. Our technicians will assess feasibility

  4. Once approved, book your appointment

Pricing:

  • Repair fees range from $25-$50

  • Exact pricing confirmed after assessment

  • Payment required at time of service

BYO Chain Service

Have a special chain you'd love to transform into permanent jewellery? We're happy to help!

Before Your Appointment:

  1. Email hello@rebelliousgrace.com.au

  2. Include clear photos of your chain

  3. Our technicians will assess suitability

  4. Once approved, book your appointment

Important Considerations:

  • Chain must be suitable for everyday wear

  • Professional assessment required before booking

  • Service performed at our Brisbane studio

  • Final approval given during in-person assessment

Additional Services

Custom Modifications (Fees Apply):

  • Chain remodelling

  • Length adjustments

  • Additional materials

  • Complex repairs

Got Questions?

Contact: