Service & Repair Guide
Service & Repair Guide
Free Standard Bonded™ Repairs
Jewellery breaks, and we’re here for you if it does. We offer complimentary standard repairs on all of our Bonded™ chains.
What's Included:
Professional assessment of chain integrity
Re-welding service
Minor refitting if chain has stretched
Important Notes:
All chains undergo thorough assessment before repair
If links show significant wear or damage, we may recommend a replacement chain at cost price
Additional materials or remodelling work will incur extra charges
Repairs performed at our Brisbane studio
Other Brand Repairs
Yes, we welcome repairs for permanent jewellery from other brands!
Process:
Email us at hello@rebelliousgrace.com.au
Include clear photos of your chain
Our technicians will assess feasibility
Once approved, book your appointment
Pricing:
Repair fees range from $25-$50
Exact pricing confirmed after assessment
Payment required at time of service
BYO Chain Service
Have a special chain you'd love to transform into permanent jewellery? We're happy to help!
Before Your Appointment:
Include clear photos of your chain
Our technicians will assess suitability
Once approved, book your appointment
Important Considerations:
Chain must be suitable for everyday wear
Professional assessment required before booking
Service performed at our Brisbane studio
Final approval given during in-person assessment
Additional Services
Custom Modifications (Fees Apply):
Chain remodelling
Length adjustments
Additional materials
Complex repairs
Got Questions?
Contact:
Email: hello@rebelliousgrace.com.au