Privacy policy.

Last Updated: May 7, 2025

At Rebellious Grace, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you interact with our website, make purchases, or book our Bonded™ services.

Information We Collect

When you make a purchase or book an appointment, we collect:

  • Name and contact details

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment information (processed securely through our payment providers)

  • Birthday (if provided)

  • Metal preferences

  • Purchase history

When you visit our website, we automatically collect:

  • Browser type and version

  • IP address

  • Pages viewed

  • Device information

  • Shopping preferences

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Communicate about your Bonded™ appointments

  • Provide customer support

  • Send you marketing communications (if you've opted in)

  • Improve our products and services

  • Maintain our business records

  • Comply with legal obligations

Information Sharing

We never sell your personal information. We share data only with:

  • Shipping partners to deliver your orders

  • Payment processors to handle transactions

  • Email marketing services (Klaviyo) to send newsletters

  • Website analytics providers to improve our service

Your Rights

You have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your data

  • Opt-out of marketing communications

  • Request a copy of your data

Security

We implement appropriate security measures to protect your information:

  • SSL encryption for all transactions

  • Secure payment processing

  • Limited staff access to personal data

  • Regular security assessments

Contact Us

For privacy-related questions or concerns, contact us at:

Updates to This Policy

We may update this privacy policy periodically. Any changes will be posted on this page with a revised "Last Updated" date.

Cookie Policy

We use cookies to:

  • Remember your shopping cart

  • Improve website performance

  • Analyze site traffic

  • Provide personalized experiences

You can manage cookie preferences through your browser settings.

Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect information from children under 13.